Certified Enrollment Counselors, Navigators and In-Person Assister Organizations

What is a Certified Enrollment Counselor or Navigator organization?

The term “Certified Enrollment Counselor” (or “CEC” for short) applies to a number of different enrollment partner organizations affiliated with Nevada Health Link, including Navigators, Certified Application Counselors (CACs), Exchange Enrollment Facilitators (EEFs), and In-Person Assisters (IPAs). Unlike Agents or Brokers, CECs are not employed by private insurance brokers and have no direct affiliation with insurance carriers. These organizations are primarily responsible for outreach, education, and enrollment for Nevada’s uninsured and under-insured populations, and they are able to answer enrollment questions and give unbiased explanations of the affordable health insurance plans offered through Nevada Health Link. CECs have been trained and certified by Nevada Health Link and are registered with the Nevada Division of Insurance.

During open enrollment our licensed enrollment professionals will be available to answer your questions. See below a list of certified Navigator organizations and their contact information.

Dignity Health Community Health Centers – Henderson
102 E. Lake Mead Pkwy
Henderson, NV 89015
(855) 399-1060
www.dignityhealth.org/henderson

Dignity Health – St. Rose Dominican
2651 Paseo Verde Pkwy. Suite 180
Henderson, NV 89074
(702) 616-4904
www.dignityhealth.org/las-vegas

Dignity Health – St. Rose Dominican Hospital

7220 S. Cimarron Rd. Suite 195

Las Vegas, NV 89113

702-616-4904

Nevadahealthlink@dignityhealth.org

Dignity Health – St. Rose Dominican Hospital

1550 W Craig Rd. Suite 250

North Las Vegas, NV 89032

702-616-4904

Nevadahealthlink@dignityhealth.org

Asian Community Resource Center (ACRC)
1771 E. Flamingo Rd.
Ste. 113A
Las Vegas, NV 89119
725-205-1205
https://www.lvacrc.org/

What is an In-Person Assister (IPA) organization?

IPA organizations are private entities that have been trained by Nevada Health Link and certified by the Nevada Division of Insurance to provide outreach and education to Nevada’s communities regarding Nevada Health Link. They are responsible for outreach and education for Nevada’s uninsured and underinsured populations. They will educate people on a variety of topics, including program eligibility, how and why to purchase, and health insurance terms. IPA’s have the same roles and responsibilities as Navigators except that they will not be actively enrolling consumers. The IPA focus will be on outreach and education into under reached populations, which include, but are not limited to Hispanic/Latino, rural, self-employed, Tribal, 50+ generation, individuals/families, multicultural ethnicities, and young millennials.

See below a list of certified In-Person Assisters (IPA) organizations and their contact information.